Corporate Ethics / Compliance
Concept and Policy
In the Daiwa House Group, all the executives and employees are committed to maintaining high ethical standards and complying with the laws and the corporate philosophy system of the Group when conducting its business. While building trust with our various stakeholders including our customers, we aim to become a corporate group that can make contributions to society.
In April 2004, our Group adopted the Principles of Corporate Ethics and Action Guidelines, which defined the rules of conduct to serve as a basis for realizing our company philosophy and policies. In 2014, we revised these to the Principles of Corporate Ethics and Code of Conduct, with approval of executive officers in charge of each division who also serve as a director, in response to changes of social situations in and outside Japan, and in order for each and every employee to put the Company Philosophy and the message we send in every aspect of our corporate activities, Co-creating a Brighter Future, into action even more.
Daiwa House Group Principles of Corporate Ethics
Believe One Heart
- With our customers
We are sincere in our communications with everyone, and put our full efforts into offering high-quality products and services, doing our best to satisfy our customers and win their trust.
- With the compliance
Not being satisfied with merely following the letter of the law, we also act in conformity with the highest ethical standards so as to meet the expectations of our wide range of stakeholders.
- With an ideal work environment
In addition to caring for the health and safety of our employees, we also strive to create an open and fair work environment, and to give every member of staff the opportunity for personal development.
- With business partners
We value our collaboration and cooperation with business partners, and work to create appropriate mutual relationships. In line with the principle of free market competition, we work to realize the healthy development of the whole industry.
- With the environment
In line with our belief that environmental issues are a matter of concern for the whole world, we work to protect the natural environment and to bring about a society where people can live in harmony with nature.
- With the communities
We respect the culture and customs of each region, and support the sustainable development of local communities through our business activities and social contributions.
- Respect for human rights
We respect basic human rights and the dignity of all people, and do not discriminate against anyone on the grounds of race, nationality, ethnicity, gender, sexual orientation, gender identity, presence/absence of disability, age, creed, or social status.
Education for employees on laws, ordinances and regulations and corporate compliance therewith
In order to promote the acquisition of knowledge of laws, ordinances and regulations and raise the awareness about risk management, we actively implement training programs for corporate compliance. More specifically, it implements a training program for each class of employees such as new employees, core employees and managers in order to cultivate the knowledge and grounding required for each such class and a training program for each business segment to acquire the knowledge of laws, ordinances and regulations and so on relating to each such segment.
In fiscal 2016, 76 such training programs were held, in which a total of 4,006 employees participated. During fiscal 2017, in addition to training programs organized by the Head Office, the worksites were encouraged to hold their own programs handling issues relating to compliance, promoting the continuation of independent and proactive compliance-related activities.